Therapy
Visibility

Privacy

This explains how Therapy Visibility uses information when you visit our website, request a website review, contact us, pay for our services or use your client portal. Our services are for practice owners; please do not send patient records or clinical information.

Who we are

Therapy Visibility is a trade name of Room to Grow LLC, a California limited liability company, at 325 W Washington St #2950, San Diego, CA 92103. For any privacy question or request, email admin@therapyvisibility.com.

When you visit our website

We use Cloudflare Web Analytics and PostHog to count visits and page views. PostHog also records which link brought a visit to the site, so we can tell whether an email or an ad led to it. It also counts completed website checks and clicks to book a fit call. PostHog keeps an identifier in a cookie and in your browser’s storage so it can tell one visit from the next. Neither builds a profile of you across other websites.

Cloudflare, which hosts our site, also processes technical information such as your IP address to deliver pages and protect the site from abuse. On the Practice Visibility page, Cloudflare’s estimate of your city fills in an example search. We don’t store it. We don’t use advertising trackers on this website, and we don’t sell personal information. We don’t share what you give us through this website, the website review, the contact form or your client account for advertising.

When you request a website review

The review reads the public pages of the website you enter and checks public search information. It sends the text of those public pages to Google’s Gemini service to assess how clearly they explain the practice, and asks Gemini, with Google Search, about the practice’s specialty and city. Only the website address you enter is sent to Gemini. We also ask for your email address and phone number so we can follow up about your results. We keep them in our records with the website and how the check ended, and send them to our studio inbox. They aren’t part of the saved review, and we don’t use them for advertising. We keep one saved review for each website so a repeat visit shows the original results.

When you contact us

We use your name, email address, website address and message to respond to your inquiry and discuss our services. Our contact form is processed by Web3Forms and protected against spam by hCaptcha. These providers process submission and technical information under their own privacy policies.

How we find and contact practices

We find practices through public sources: business listings and the contact details a practice publishes on its own website. We use those details to email practice owners about our services. We may also give business contact details to LinkedIn so it can show our ads to the same people. LinkedIn matches the details against its own members and does not tell us who matched. To stop our emails and ads, reply to any email or write to admin@therapyvisibility.com. We will remove your details from our list and from the LinkedIn audience.

Payments and booking

Stripe processes payments and stores payment-method details. We receive customer, payment and subscription records so we can deliver and manage your service. Card numbers are entered on Stripe’s pages, not stored in our client portal. After we verify your design-fee payment, we pass your name and email to the Cal.com booking page to make scheduling easier. You still choose and confirm your appointment.

Your client account

We use your account and approved practice information to build your website, handle requests and provide updates. Firebase supports sign-in, Resend delivers account invitations and website check notes to our inbox, and Cloudflare hosts our website and portal records. Only share business information and files you are authorized to provide. Practice details approved for your website or directory are intended to be public.

How long information is kept

We keep information for responding to inquiries, providing services, maintaining business records and meeting applicable obligations. Retention depends on the information and its purpose; service providers may retain their own records under their policies. You can ask us to correct or delete information by emailing admin@therapyvisibility.com. We will explain any records we need to retain.

Service providers and your choices

Information may be processed in countries where our providers operate. You can contact us directly by email instead of using the inquiry form. For details about payment and booking providers, read Stripe’s privacy policy and Cal.com’s privacy policy.

Other companies that may collect information

Some of the services we use collect information about your visit under their own policies, and may recognize you across other websites where they are also used. These are hCaptcha on our contact form, Stripe at checkout, Cal.com when you book a call and Google’s Firebase when a client signs in to the portal. PostHog records visits to our website on our behalf. We don’t allow any advertising company to collect information about you on our website.

California Do Not Track disclosure

Some browsers send a “Do Not Track” signal. Our website does not change how it works when it receives one, because we don’t track visitors across other websites and we don’t use advertising trackers on this website.

Changes to this policy

When we change this policy, we update the date below. If a change materially affects how we use information we already hold, we also email active clients before it takes effect.

Last updated October 22, 2026.